Giving offenders a second chance.


Giving offenders a second chance.


Giving offenders a second chance.

Due to the Coronavirus many of our activities are currently suspended. HMP The Mount is closed to visitors therefore the Visitors Centre is closed, although a helpline is available on 07464559736 or email themount@hacro.org.uk for basic information about prison life during lockdown. Please note that information about individuals is not available. All group programmes are suspended for BBO/Strive, Caring Dads and WorkAbility until the easing of the social distancing restrictions. 
Remote 1:1 support is being offered to BBO/STRIVE clients.
A new remote interim support project for fathers referred to our Caring Dads programme has been developed. New referrals should be sent to office@hacro.org.uk   please download a referral form here

Hertfordshire Association for the Care and Rehabilitation of Offenders (HACRO) is a charity that helps people who have been on the wrong side of the law to turn their lives around. We do this by delivering family support and ex-offender employment programmes – both proven to reduce re-offending.

The latest estimate of the annual cost of crimes against individuals and businesses is £59 billion in England and Wales. Reoffending rates are 28-30% with consequent costs to individual victims, families, and society. Reducing re-offending is a win – win – win, for society and victims, for the tax payer and for offenders who we enable to get their lives back on track.

Our Vision: is a world in which everyone on the wrong side of the law has the chance to turn their lives around and lead a life fully contributing to society.

Our Mission: is to offer support for offenders, potential offenders and their families to manage positive change in their lives; to engage with influential partners in the community of Hertfordshire and neighbouring counties; and work to establish a range of educational and training initiatives with a focus on gaps in provision.

What we deliver


“Prison in the Community, Community in the prison”

“Rebuilding the relationship with their children”



“Getting ex-offenders into work”


Raising Awareness

Keeping rehabilitation in the public eye.

The HACRO Achievement Awards highlight extraordinarily hard journeys some people make from prison to a productive life in the local community, as well as those helping them do it.

Our annual Conferences focus on key issues like employment; housing; prisoners’ families and attract strong support from opinion leaders and criminal justice professionals.

We use the digital space to stay connected, using Facebook and blogs about everything we do and care about promoting rehabilitation.

Supporting Families

At our local prison, HMP The Mount in Bovingdon, we work to make prison visits less stressful for families and children. Most pass through the Visitors Centre where our volunteers run a tea bar. 5,602 accompanied children go into the Visits Hall, where they can safely use a play area where HACRO volunteers work alongside supervisors from our partners in CDA Herts.

Our Caring Dads programme delivers parenting skills to men against whom there have been allegations of domestic abuse. 16 dads completed the required 15 sessions last year.

Supporting Employment

27,571 adults and 10,817 children were welcomed in the Visitors’ Centre at HMP The Mount where our volunteers work
14,595 Visitors to HMP The Mount used the Cool Bean Café coffee bar in the Visits Hall which we run
17 Baristas were trained at HMP The Mount and HMP Bedford
6 of the 34 we mentored in BBO Strive are no longer designated as persistent and prolific offenders
17 of our mentees on BBO Strive have not re-offended at all since working with us on the programme