Outcomes
Outcomes
In its 1st year of operation TurnAround received 141 referrals – 87 of which were signed up and accepted on the project, and a brief outcome is:
| Supported with accommodation | 12 |
| Supported with accessing health facilities/health issues | 10 |
| Supported with bank accounts/financial issues | 11 |
| Supported in getting a phone | 1 |
| Supported with gaining ID | 4 |
| Supported with getting benefits | 10 |
There were approximately 180 activities over the year with over 1,000 participant attendances. For more information please see the last 2 years impact reports.
Output
HACRO has established Key Performance Indicators (KPIs) and built a monitoring system to track progress against these. We have a Project Coordinator who is responsible for obtaining and tracking the data.
Full suite of Outcome Data and Reporting is be adapted when each participant is signed up, this is repeated quarterly and used to the specific reporting requirements of our Funders.
In addition, project staff will take basic information and complete the Warwick Edinburgh Mental Wellbeing Assessment (or similar) as each Participant is signed up which is then repeated quarterly and used to track progress for individual Participants. This is then aggregated to provide performance data for the project as a whole with comparisons made to the start position. Before and after assessments currently include:
- Offending history and any ongoing issues with police or judicial system
- Wellbeing – using the Warwick Edinburgh tool
- Skills and qualifications gained through the programme
- Improvements in dependency & recovery from substance misuse or mental health issues
- Readiness for work – ability to cope with attendance, punctuality, following instruction, understanding what employers require of employees, preparation of CV etc.
- Readiness to undertake formal training or education
- Proximity to the job market including any job search activity, interviews, work experience or employment undertaken
- Volunteering history while engaged with the project
- Personal circumstances – accommodation, relationships, access to health and community resources, bank accounts etc.
- Aims, objectives, goals and progress towards achieving them
Other areas monitored are:
Participant attendance
Participant attendance by course
Average per course
Referrals per month
Participant into education/training
Making the end of project
Participant into employment
Participant into voluntary
Participant accreditations
Participant improvement for end of project
Six weeks of engagement
Supported with accommodation
Supported with accessing key documentation / health facilities / health issues
Supported with getting benefits
Has not re-offended
Qualification(s) achieved
Case Studies
From a Participant:
I have been through the care system and now a care leaver, I was moved to a special school up north where I boarded due to my ADHD and learning difficulties. Whilst I was there they could see I had a talent for tennis so they allowed me to cut down my lessons to three days a week and then have two days a week which were with a tennis coach – I did this until I reached County level.
After school I moved back to Watford where I enrolled in college onto a tennis excellence programme for four years after which I began working in David Lloyd as a tennis coach.
During this time though I began hanging around with the wrong crowd, getting involved with crime and drug use for around 8 years.
I then found Hacro and have been reunited with tennis once again – if I hadn’t have found Hacro, there’s no way I would have started playing again. Tennis has given me focus and a purpose again and made me feel able and proud. I want to be able to help others to the strength and power I have in tennis. I want to spread and grow my abilities and talent in tennis.
My parents passing away was a huge turning point in my life, this has given me freedom and allowed me to grow.
I have also achieved a
– level 3 LTA in tennis
– Coaching Level 1 + 2
With Hacro I am involved with a number of projects which have helped me to remain focussed and independent.
From a Police Officer:
I have seen a huge benefit to Xxxxx. I’d go as far as to say it’s his favourite time of the week, and is a fantastic boost to not only his mental wellbeing but physical too. Xxxxx hopes to use the experience …to eventually return to work in tennis, just having this focus and aim is in itself extremely positive.
I believe that projects and diversionary activities are vital in the rehabilitation of offenders, engaging in normal activities, often that benefit others, is so positive as it not only provides a distraction from what at times are difficult periods of people’s lives, but learning new skills and meeting people with a similar wish to move on in their lives is incredibly beneficial.
From a Coach:
Being involved in the pilot has been a great experience. What I saw in Xxxxx, is an individual who is keen and enthusiastic about tennis and others. He turns up early to the sessions, brings his own equipment from his past tennis days and is interested in both learning from me and teaching his peer group, Police staff and HACRO staff. When on the tennis court you can see how animated he is, which is infectious to the other participants. Given his approach and attitude I am now looking at getting him integrated into the club, helping with both junior and adult coaching. In addition, I would like to start working with him as an LTA Tutor Mentor.
It was also interested to see how other participants involved in the pilot engaged. One young chap was a little rough around the edges and hadn’t played before but he focused on learning for the duration of the sessions and it was good to see the effort he was putting in.
From the pilot alone we know that we have one person who has taken up tennis again and two (a Police Officer and a HACRO member) who have taken up the game.