Work for HACRO

Job Title: Administrator
Location: 62-72 Victoria Street, St Albans, AL1 3XH 
Contact: Tel  01727 854727
Organisation: Reports to Treasurer of HACRO

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Main Purpose of Job

(1) To assist HACRO in running the autumn AGM & Conference. This entails managing mailing lists of around 1,000 people; sending out invitations, both by email and by post; managing the replies; and creating name tags. (2) To work with our Trustee with responsibility for Marketing in developing content for marketing campaigns for distribution either by mail, email and social media. The role will also entail inputting information into our marketing database and assisting in the writing and creation of relevant material to be included in the HACRO’s newsletters and website.

Additional Responsibilities
To provide general administrative support to the HACRO office including photocopying, filing, post, processing general emails and phone calls and other tasks as required by the Project Support & Development Worker.

Experience Needed
Good and confident computer skills in Word, Powerpoint and Excel. A creative flair to support the copy writing and updates for  HACRO’s website and newsletters through  working with HACRO Employees, Trustees, Mentors, Referral Agencies and Project Partners. Experience in using a marketing database and mail merge would be an advantage

Personal Qualities
A team player with sympathy for the work of HACRO in helping ex-offenders to get their lives back on track; and with an eye for detail and interest in design.

Specific Responsibilities and Activities

The work will include – administration for the AGM / Annual Conference; checking mailing lists; updating spreadsheets; outbound emailing and dealing with inbound emails; using mail merge; developing copy and layouts for the website and newsletters as well as mailshots, email and social media campaigns; photocopying; filing; and working closely and effectively with Joanna

Contacts inside HACRO
Joanna McIntosh; Peter Sweetman; HACRO Trustees and volunteers

Contacts outside HACRO
Most of the work will be inside HACRO, but from time to time there will be contacts outside, with referral agencies like the Police, project partners, and sponsors of the main events highlighted above and our design and website development agencies

The administrator will be accountable for using databases and updating them

This is a part time job (approx. 1 day a week), although in the run up to events some additional work may be required. The role would be very suitable for a student wanting work experience.

Please email a short CV to the HACRO by clicking here and say why you want to do this job.

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JOB TITLE: Project Co-ordinator (part time): ex-Offenders
SALARY: Spot Salary £ 23,700 (pro –rata)
PROJECT: Building Better Opportunities (BBO) – Big Lottery/ESIF BBO STRIVE in Herts project

Purpose of the job

HACRO runs projects which are aimed at helping ex-offenders gain work experience. These projects are used by the BBO Strive in Herts project to provide their participants with an environment conducive to mentoring.

The post holder will work closely with HACRO’s mentor in the BBO Strive in Herts project and undertake a number of tasks associated with the management of the process, including:

Main areas of responsibility

  • Attend meetings with statutory agencies (normally Police and Probation services) to encourage relevant referrals to project Strive.
  • In liaison with statutory agencies and partners, carry out risk assessments to ensure that the Participants involved in projects can do so safely and in a way that ensures all Participants derive maximum benefit.
  • Ensure that records are maintained of risk assessments carried out prior to Participants starting projects and of on-site safety briefings.
  • Seek out opportunities to introduce new Participants to the BBO Strive project by the use of meetings, leaflet drops, on line, telephone or mobile media.
  • Attend at project locations as required, especially when the risk assessment requires a second person on site to ensure safe working.
  • The BBO Strive project includes provision for additional Engagement Activities to assist Participants. The post holder will be required to assist in the shaping and/or delivery of Engagement Activities delivered or organised by HACRO.

The duties and responsibilities listed above describe the post as it is at present. For the successful candidate there may be some flexibility depending on their competencies. The post holder is expected to accept any reasonable alterations that may be necessary.

This post is part time, and we envision that the activities described above will be in part funded by the BBO Strive project. The total time requirement will be flexible, and will involve similar tasks in support of other HACRO projects not funded by BBO Strive.

Criminal Background Check

The Building Better Opportunity project is led and coordinated by Hertfordshire County Council (HCC). Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The council requires all BBO project staff to abide by legislation and best practice. This role has been identified as requiring an Enhanced Disclosure & Barring Services (DBS) check. You must therefore ensure that any relevant criminal record check application forms are completed and returned as requested, as this is deemed a contractual requirement of employment. In addition, you consent to allow the BBO partner organisation to retain a copy of the disclosure certificate within your personal file.

You will be required to and maintain registration with the DBS Update Service whilst employed by the BBO project. In line with the requirements of the Update Service you will be required to maintain your personal information.

If you fail to disclose any caution, reprimand or conviction which is later identified on your criminal background check you will be subject to disciplinary action and the BBO partner organisation has the right to suspend and ultimately dismiss you. The partner organisation will review your criminal background record periodically during your employment to identify any changes in circumstances that may be detrimental to your employment.

Please note that additional information referring to the check is in the guidance notes to the application form. If you are invited to an interview you will receive more information.

Equality and Diversity

The Building Better Opportunity project is led and coordinated by Hertfordshire County Council (HCC). HCC is determined to take action to ensure that our belief in diversity and equality of opportunity is integral to everything we do. It will inform every area of activity; from the way we provide services to the way we employ our staff. It is a central responsibility of all managers, staff and partners.  HCC’s equality policy ‘Putting People First’ is available on HertsDirect.

Health and Safety

It will be the duty of every employee while at work to take reasonable care for the Health and safety of themselves and of other persons who may be affected by their acts or omissions at work.

Person Specification


  • Experience of supporting adults into employment
  • Good understanding/experience of the range of issues face by individuals experiencing barriers to learning and employment.
  • Experience of liaising and joint working with statutory agencies in the Criminal justice field
  • Life experience and confidence in relating to people from a wide variety of backgrounds
  • Experience of liaising with various agencies or organisations such as Local Authorities, Substance Abuse agencies, Housing/Tenancy agencies, employers, local education providers.

Skills and Abilities

  • Good verbal communication skills and the ability to communicate sensitively to others.
  • Good written communication skills.
  • Understanding of employment and educational training
  • Ability to work with those responsible for offender management in statutory agencies
  • Ability to demonstrate respect for difference and diversity
  • Ability to advocate and negotiate on behalf of clients.
  • Accurate record keeping and data input skills / good literacy and ICT skills.
  • Ability to record information to enable assessment of need, maintenance and evaluation.
  • Ability to work flexibly and prioritise workload.
  • Good planning and organisational skills.
  • Ability to work under pressure and be adaptable to tasks as required and to demonstrate a pro-active approach to problem solving.
  • Full driving licence – and access to own car in order to travel independent