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Address:62-72 Victoria Street, Sector-63,
St Albans, Herts, AL1 3XH
Tel:                    01727 854727


Volunteer to help HACRO de-stress someone with a cup of tea


HACRO believes in second chances. We help people who’ve been on the wrong side of the law get their lives back on track, focussing on keeping family relationships going and getting people job-ready, because both lower the likelihood of reoffending.  Supporting families is an important part of our work.

25,000 adults visit HMP The Mount in Bovingdon annually. Most pass through the Visitors’ Centre, located just outside the front entrance to the prison, to assemble to be checked in by prison staff. This can take time, especially when there are young children involved.

HACRO runs a Tea Bar inside the Visitors’ Centre, serving drinks and snacks. Many appreciate a cuppa and a chat because they travel a long distance to visit.

One of our tea bar volunteers says: Since I started I’ve really enjoyed being there. The staff and visitors are lovely and always grateful that you’re there. I only planned on doing a couple of days a month, but seem to be there most weeks.”

We want volunteers for the tea bar, particularly at weekends. Would you like to help us?

Find out more about HACRO at

HACRO Overseeing Fund Raising Role


HACRO believes in second chances. Many people take a wrong turning in life and for some it is harder to turn their lives around than others. If someone has become addicted to drugs, got in with the wrong crowd, or isn’t able get a job because of their criminal record, the odds are stacked against them. If they go to prison, it is at great cost to themselves and their families, to their victims, and of course to society. What we do at HACRO is to provide employment support and family support for offenders and ex-offenders, both inside and outside prison. It is worthwhile work and helps to reduce reoffending. It means fewer crimes and fewer victims of crime.

We have been doing this work for over 40 years and have a high reputation within Hertfordshire. We are currently in the midst of a programme to make ourselves fit for the 2020s and to that end have reorganised our board along more functional lines. Fundraising is one of the key functions.

Like all charities we depend on fundraising for a significant portion of our income. (The rest comes from contracts, service level agreements, individual donations and legacies). We are looking for someone with fundraising experience to join our team at board level to oversee our fundraising and contribute to the direction and growth of HACRO. We do not expect this board member to be the sole person to do fund raising, but to guide, influence and raise awareness, so that collectively we do a better job of fund raising.

The overall role of the board member overseeing fundraising is to:

  • Contribute to the strategic direction of HACRO
  • Be responsible for our fundraising strategy
  • Help us improve our fundraising performance

General responsibilities

  • Develop, gain acceptance for, and implement our fundraising strategy
  • Raise awareness of HACRO’s mission and effectiveness at community and county meetings and conferences to promote fundraising
  • Plan and direct special events for fundraising
  • Monitor progress against our fundraising plan and report progress to the board
  • Identify potential donors and sponsors, both private and corporate and among our members, and help build our relationship with them
  • Ensure HACRO is adopting best practices in fundraising including the use of social media
  • Motivate and train our staff and volunteers with respect to fundraising

Fundraiser board member person specification

  • Commitment to HACRO’s vision
  • Willingness to devote the necessary time and effort
  • Strategic vision
  • Good, independent judgement
  • Ability to think creatively
  • Willingness to speak their mind
  • Ability to work effectively as a member of a team
  • Successful fundraising experience
  • Enthusiasm and the ability to share it

Further Information

  • Some knowledge and experience of the working of the criminal justice system would be an advantage
  • For more information about HACRO, including accounts and annual reports, please see,
  • The position of fundraising board member is voluntary and unpaid
  • There are six board meetings a year plus events like our Achievement Awards and annual Conference

If you would like to apply

  • Please apply by email to, telling us about your background, experience and why you would be the right person for this role.
  • Please note that, because HACRO works with vulnerable adults, the successful candidate will be asked to have appropriate checks with the Disclosure and Barring Service.


Honorary Psychodynamic Counsellors

September 2017

HMP The Mount, Bovingdon, Hertfordshire

We are seeking honorary psychoanalytic/psychodynamic psychotherapists or counsellors who are on postgraduate training courses to join our Counselling Service at HMP The Mount.

You will have the opportunity to see inmates with substantial and complex problems for individual once weekly psychodynamic treatment.  The work can be short or long term.  The Counselling Service has been established for over 22 years and will give you experience of working in a forensic setting.

Weekly individual supervision as well as a monthly group supervision is provided as part of the placement.  Counsellors are expected to offer one session per week to see two clients for a minimum of one year.  The contract can be extended and there is no time limit.  All applicants must be in weekly personal therapy to apply.  We will also consider suitable applicants at the start of their training.

If you are interested in applying for this opportunity or would like further information or to have an informal discussion please email your CV to either:

Loraine McSherry:


Carole Simkins:

HACRO Office Administrator

Title:      Office Administrator (reporting to a HACRO Trustee)

Purpose of Job: To handle the back office support for HACRO’s finance and administration

Scope: HACRO is a St Albans Hertfordshire based registered charity that’s been working since 1974 for the care and resettlement of offenders. We believe in second chances. We help people who’ve been on the wrong side of the law to get their lives back on track focussing on Supporting Families and Employment. Among HACRO’s activities are:

  1. “Small Grants” programme, which provides basic essentials for ex-offenders with no other source of finance, who are referred to HACRO by Probation or the Police
  2. “A Step Inside” volunteer screening for volunteers who wish to work at HMP The Mount
  3. Events such as the Achievement Awards and the annual AGM and Conference

Specific Responsibilities: 

  1. Maintaining confidentiality and handling inbound and outbound phone calls, emails and correspondence, providing required information for enquiries to ensure programmes are run effectively and professionally.
  2. Responding to enquiries from volunteers and members and managing the volunteer and members’ databases ensuring the charity’s administration is up to date and accurate.
  3. Manage meeting dates and venues avoiding schedule clashes, arranging agendas with the Chair and Trustees, circulating papers and taking minutes so that meetings go ahead effectively.
  4. Providing administrative support for the Trustees .
  5. Managing the “Small Grants” programme dealing with referral agencies and Trustees and the “Step Inside” volunteer interviewing process dealing with the interviewers and HMP The Mount including reporting on the programme so that the programmes run smoothly delivering the target results.
  6. Manage administration related to HACRO events; maintaining databases of invitees; booking venues; liaising with caterers; managing exhibitors events including invoicing; organising the day of the events; working with the Trustees responsible to plan and implement events to ensure the event goes ahead as agreed.
  7. Basic book keeping, raising invoices, banking cheques, managing, recording and monitoring payment of expenses, liaising with payroll provider to ensure accounting is accurate and complete.
  8. These responsibilities apply as now but the post holder is expected to accept any reasonable alterations as necessary from time to time to ensure the continued success of the charity.

Personal Attributes for Role:

  1. Confident, able to take initiative, self-motivated and a team player
  2. Cheerful, friendly personality, with good inter-personal skills including over the phone
  3. Numerate, with good keyboard skills and experience of using Microsoft Office
  4. Organised and clear thinking

Equality, Diversity, Health & Safety – This post complies with HACRO’s policies on Equal Opportunities; Safeguarding; Health and Safety

DBS Check – The post holder will be handling information concerning vulnerable adults and will require a Disclosure and Barring Service (DBS) check

Hours Worked – This is a paid part time post; 10 am – 1 pm; Monday – Friday

Location – 62-72 Victoria Street, St Albans, AL1 3XH